Developing expert leaders at AGCS
The Navigator programme helped global insurer, Allianz Global Corporate & Specialty (AGCS), keep the technical expertise that sets it apart. Cirrus helped create a pipeline of expert leaders capable of driving performance.
AGCS employs over 4,500 people across 29 countries.
To advance their careers, employees previously had to become people managers. Some experts took on people responsibilities they weren’t fully committed to. Others left, taking their expertise with them.
Not all experts want to become people managers but they still need to be able to lead. Allianz wanted to offer career opportunities to employees keen to stay in specialist roles and to secure its talent pipeline. To do this, they needed to equip experts to share their knowledge and drive performance.
“We’ve had nothing but positive feedback about this programme and the Cirrus team.”
The solutionCirrus has delivered the Navigator programme to global experts and managers. Countries included France, Britain, Germany, Mexico, Singapore and the USA.
New career paths demonstrated that people could progress to an executive role from the expert career path
Psychometric profiling and feedback from our psychologists developed self-awareness
A two-year learning journey equipped experts with core skills to drive collective performance
Workshops pushed experts out of their comfort zones. Experts progressed from providing the answers themselves to supporting others to achieve solutions
Role-play simulations and challenging feedback gave experts the chance to test new skills.
“We use a Net Promoter Score (NPS) to assess the Navigator workshops delivered by Cirrus. Some sessions scored 100%. All exceeded 90%.”
Impact on business
This programme has an excellent reputation across AGCS. Experts want their managers to nominate them for it. AGCS can now communicate that it cares equally about the development of experts.
Experts are more self-aware
They have essential leadership skills including delegating, networking, influencing and rapport-building
Many experts have become better collaborators. They realise the value of connecting with colleagues on major projects.
100 individuals nominated by their manager to attend Navigator
100% positive rating in key regions
“Cirrus is enabling us to keep the technical expertise that sets us apart, helping us to create a pipeline of expert leaders and people managers capable of driving team performance.”
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