Transforming the National Nuclear Laboratory
The National Nuclear Laboratory (NNL) has become a pioneering and profitable trailblazer. The Cirrus Fit for the Future transformation programme, helped them achieve this.
The challenge
NNL is the UK’s foremost source of nuclear expertise. In 2012, it defined a vision to deliver the best nuclear science and technology solutions in the world. Its core values of integrity, impact and innovation underpin this. NNL’s aim was to become a more commercial, people-centred, customer-focused organisation.
The solution
Cirrus designed a flagship, modular programme for NNL. Fit for the Future provided challenging opportunities to develop leadership capability and aid succession.
Designed and facilitated to develop the skills and behaviours to transform culture
Championed by the senior leadership team, who became role models for behavioural change
Modules focused on self, team and performance leadership. Leaders were able to apply learning to real business challenges
Tailored to meet the needs of different groups of leaders. These included senior leaders, emerging leaders and line managers ‘learning to lead’
Role playing with professional actors explored challenging business situations in a supportive environment
Individual coaching to set personal goals and embed learning
New employer value proposition, created through a series of focus groups. This communicated the uniqueness of NNL and what the brand represents for employees
Learner portal provided rich learning and resources. These enabled employees to explore different career paths within NNL
Regular programme reviews to adapt to changing needs and ensure sustainable success
Impact on business
NNL transformed into a commercial and customer-focused organisation
Substantial revenue increases and considerable cost savings
Customer satisfaction reached new high of 91% ‘good or better’
Marked increase in employee engagement
Significant improvement in leadership skills and behaviours.
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