Alison Tickner from Cirrus highlights how coaching can provide a swift solution to current challenges.

Since COVID-19 hit us, business leaders have had to make a lot of rapid decisions. Many are facing challenges they are not fully equipped to deal with. There is a lot we can do, but limited time to do it. What can organisations do to support leaders as their roles and goals change during this period of intense transformation?

Coaching can provide targeted support with pressing challenges. And while coaching can be a valuable strategic tool when linked to organisation-wide goals, right now it can also help leaders to deal with their most urgent priorities – quickly.

How coaching can help

Are your leaders feeling overwhelmed? Coaching can help individuals to identify key areas of focus so they can direct time and resource where it will have the greatest impact.

Right now, leaders have to work in new ways. We are questioning our assumptions and rethinking how we manage everything.  We are facing barriers that we may never have considered in the past. Coaching can help leaders to step outside frantic day-to-day activity, view challenges from a fresh perspective, and develop effective solutions.

When your leaders need immediate support, coaching can provide vital assistance and deliver swift results.

What skills do leaders most need to develop right now?

Through research with our own clients, we have identified the five key areas of capability that most leaders benefit from developing right now.

  1. Building team resilience: Effective leaders enable teams to perform at the highest level while adapting to change and dealing with disruption.  
  2. Promoting ruthless prioritisation: Many leaders are dealing with multiple challenges. Coaching can help individuals to prioritise tasks and execute plans with ruthless precision.
  3. Communicating vision: Teams need to understand their organisation’s purpose and vision, especially when everything around us is moving so rapidly.
  4. Managing virtually: Keeping teams engaged and maintaining motivation is challenging when many are working in new ways and team dynamics are changing.
  5. Staying connected: Leaders need to rethink how they communicate and connect with colleagues and stakeholders in our virtual world.

Three top tips for coaching in a crisis

  1. What’s on your mind today? Ask individuals about the here and now. This helps to ensure that the coachee drives the conversation, not the coach.
  2. How will you achieve your most pressing goal? The coach can help the coachee to identify areas of focus and to prioritise these to ensure results are achieved.
  3. What have you learned this week? There is a lot we can learn during times of crisis. Reflecting on what went well – and what didn’t – in a safe environment helps us to shorten the learning cycle so leaders can apply what they have learned to the next challenge.

How Cirrus can help

A small investment in coaching can have a big impact on the capability of your leaders.

Coaching for Now is a unique coaching solution from Cirrus. It is a timely intervention for leaders navigating the volatile environment resulting from the global impact of COVID-19​.

This highly bespoke coaching solution supports individuals so that they thrive with the resilience and clarity required to respond with agility and make decisions about transformational shifts. ​

Coaching for Now is providing immediate support to Standard Chartered leaders who are dealing with intense change. It is helping them to identify priorities, focus time and energy, and engage their teams with new ways of working.” 


David Wilson, Head, Organisation Development, Standard Chartered Bank

Coaching for Now provides:

  • Solution-based, in-the-moment conversations focused on the immediate challenges faced by the coachee
  • Support to enable the coachee to make sense of the current situation and to have the courage to maximise their role in it
  • Tools, techniques and discussions to enable leaders to lead themselves and their teams through unchartered waters,and address a variety of individual issues.

Coaching for Now is typically offered as a bundled package of one 90-minute call plus one 45-minute call within a four-week period, as determined by the coachee. Additional 45-minute sessions can be accessed as required.

Cirrus has an extensive global network of highly experienced expert coaches who are adept at supporting leaders in international organisations.

If you’d like to find out more, we’d love to talk to you. Please get in touch any time.

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